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How is Curb different from other transportation apps?
Where can I use Curb?
Fares, Fees, and Payment
How much does Curb cost?
How do I pay for my ride in the app?
A 20% tip was added to my bill that I didn’t approve. Why is this?
What do I do if the driver doesn’t see a payment confirmation?
How do I use a promo code or a credit to pay for my ride?
Is Curb safe?
How do I get the Curb app?
How do I create a Curb account?
Why should I add a credit card?
Does Curb work on my tablet?
Does Curb have a Windows Phone or Blackberry app?
I forgot my password. How do I reset it?
I’m trying to add my email/mobile number to my account, but I’m being told that it is already in use. What does this mean?
I’d like to update my email/mobile number. How can I do this?
Why can’t I add a credit card to my account?
How do I add, edit, or remove a credit or debit card?
Can I earn Curb credits by referring my friends?
What is iBeacon, and how do I use it to share Curb?
Managing Your Ride
I have a Curb account and booked a ride through www.gocurb.com or the Curb app. How do I cancel or change it?
I booked a ride through a taxi company’s website. How do I cancel or change it?
I need to book a specialty vehicle (van, hybrid, wheelchair accessible, etc.). How can I do this?
Can I book a ride for someone other than myself?
I booked a ride, but have not received a confirmation. How do I know if I have booked successfully?
Lost and Found
I used Curb to book my ride and left an item in the cab. What should I do?
Promotions and Media
How do I partner with Curb for an event or campaign?
Where can I direct press inquiries?
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