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I have a Curb account and booked a ride through or the Curb app. How do I cancel or change it?

Last Updated: Dec 01, 2016 04:34PM EST

If you booked your ride via the Curb app, you can cancel at any time by tapping “Cancel Ride” on your active ride screen. Please note that canceling a ride more than 30 seconds after a driver has been assigned may result in a $3.00 fee. 

To cancel a ride booked via, log in to your account at, choose the ride you would like to cancel under “My Rides,” and cancel. To change your pick-up time, address, or payment method, you will need to cancel your ride and rebook it with the correct information.

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