Support Center

How do I pay for my ride in the app?

Last Updated: Jun 20, 2017 03:52PM EDT

Payment is automatic at the end of your ride in select cities*. You can enter your tip amount (percentage or dollar amount) at any time during your ride. Once your driver receives payment confirmation, you may exit the vehicle. You will receive a confirmation in your app and a receipt will be emailed to you.

In cities where the Pair & Pay is available, you can use Curb to pay for a taxi ride you hail on the street. When you get in the cab, tap the "Pair & Pay" button. You will be prompted to enter the 7-digit code that appears on the screen in the backseat of the cab. Once pairing is successful, your payment will be processed automatically at the end of the ride, just like a Curb ride you book with the app.

In other cities, if you have a valid credit card on file, payment will happen at the end of your ride. Once your driver turns his meter off, tap “Pay” in your app and enter the fare shown on the meter in the cab. Tap “Next,” choose your tip percentage, and then tap “Submit.” Once you’ve successfully entered your payment, both you and your driver will get a confirmation. Please be sure to rate your ride! 

*Automatic payment is currently available in Chicago, Dallas, Las Vegas, Los Angeles, Miami, New York City, and Philadelphia 

 

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