Support Center

A 20% tip was added to my bill that I didn’t approve. Why is this?

Last Updated: Dec 01, 2016 04:25PM EST

In cities where automatic payment is available, driver tip defaults to 20%. You can change this anytime during your ride by opening the app, tapping “20% tip applied,” and choosing your desired tip percentage. You may also set a default tip percentage in for future rides by going to “Payment” under app settings. 


If you’d like to adjust your tip for a past ride, contact *Automatic payment is currently available in Chicago, Dallas, Las Vegas, Los Angeles, Miami, New York City and Philadelphia

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