Support Center

How do I use a promo code or a credit to pay for my ride?

Last Updated: Jun 20, 2017 10:48AM EDT

To use a ride credit, you much have a valid credit card on file in the app. You can add a promo code by tapping “Payments” under the app menu. Enter the code in the field provided. Any unused credits will also appear in that section of the app.

When you book a ride in the app, set your credit card on file as your payment method, and pay for the ride through the app. Please note that promo codes and credits can only be redeemed on rides that are booked and paid in the app with a valid credit card. They cannot be redeemed using any other payment method. 
Credits cannot be used for rides that are hailed on the street and paid for using the Curb app (Pair & Pay). 
At the end of your ride, any credits will be automatically deducted from the final total (fare, fees, and tip).

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