Support Center

Why do I see two or more identical charges from Curb?

Last Updated: May 09, 2019 12:32PM EDT
While it may seem unusual, it is actually quite common for two or more rides to cost the exact same amount, even rides taken on the same day. If you see what appears to be a duplicate charge on your billing statement, please refer to your receipts and/or ride history to see if you did in fact take multiple rides that cost the same amount. 

If you need clarification on a transaction, please contact support@gocurb.com before initiating a dispute with your bank/credit card company. Our team will be happy to help you. 

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