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How is Curb different from other ride apps?
Where can I use Curb?
Who are the taxi drivers?
Can I partner with Curb for an event/campaign?
Where can I direct press inquiries?
How do I get the Curb app?
How do I create a Curb account?
Why do I need to add a credit card?
Does Curb work on my tablet?
Can I use Curb without creating an account?
How do I reset my password?
What happens if my email/mobile is already in use?
Why can’t I add a credit card?
How do I add, edit or remove a credit/debit card?
Where are my receipts?
Fares, Fees, and Payment
How much does Curb cost?
How do I pay for my ride in the app?
Why was a 20% tip added?
What do I do if the driver doesn’t see a payment confirmation?
How do I use a promo code or a credit to pay for my ride?
How do I request a Curb Share?
Where is Curb Share available?
I arrived but the driver canceled the ride.
I need to change my pickup location.
How much time do I have to get to my taxi once it has arrived?
Managing Your Ride
I left/lost an item in a taxi.
How do I cancel/change a booked ride?
How do I cancel/change a booked ride through a taxi company’s website?
How do I book a wheelchair accessible, van or other type of vehicle?
Can I book a ride for someone else?
Why is there a pending transaction of $20.00 on my account?
I paid my driver directly and I was charged by Curb.
I was charged for a ride I did not take.
I left an item in my cab.
How do I set a default tip?
Boston - THE RIDE On-Demand Taxi Pilot
What is THE RIDE?
What is THE RIDE Curb Pilot?
How do I know if I am eligible to participate?
Will participation in the Curb pilot affect my RIDE eligibility?
How do I sign up for the Curb pilot?
Curb Driver App
How does the Curb Driver app work?
How do I get started?
When will the app be available in my city?
Do I need to have Curb-enabled hardware in my taxi?
Can I use the app even if I am using another dispatch app?
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