Support Center

I requested a Curb Share, but I was not matched with another passenger and paid the full fare.

Last Updated: Jun 20, 2017 10:35AM EDT
Unfortunately, we cannot guarantee a passenger match on every Curb Share trip. If there are no other passengers requesting a Curb Share and going in the same direction as you, we will be unable to match you with someone else. 

The 40% discounted fare only applies to the portion of your trip, if any, is shared with another passenger. 

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